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Refund/Cancel Policy
You may return an item for refund or replacement within 30 days of the shipment day. All returns must be accompanied by the packing slip. When you return an item, you are responsible for the shipping and handling charges and these charges are not refundable to you. You may want to insure your return: I cannot be responsible for lost or misdirected returns. Most important, please indicate the reason for the return. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
You may return merchandise to:
Cookie and Cupcake
512 Nez Perce Lane
Lake Villa, IL. 60046
If you have any questions regarding your order, please feel free to contact me at:
alecs@alecsandrina.com or (847) 830-1919.
To cancel your order, please contact me the same day the order is placed at:
alecs@alecsandrina.com or (847) 830-1919.
Currently there are no questions and answers
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